Customer Service KNI is a small web design company that is expanding. The company has numerous products and services that customers enjoy using. One of the biggest reasons for the success of KNI is the quality customer service offered by the company. The leaders of KNI started the business several years ago, and they committed to prioritizing customer service. When looking at web design services, there is a massive difference in cost between various companies. Instead of choosing a company to use based on price, business owners should consider other variables. Going with the cheapest option may not be the best decision for business owners. KNI has a track record of offering viable products and services for customers. Now is an excellent time to invest in web design products and services.