The experts at Televox-now known as West-make it job number one to help patients maximize their healthcare outcomes by providing cutting edge communication tools. By linking providers, health plans, and people, Televox-West acts to dramatically close the healthcare communication gulf. With the automatic Reminder Communications program, Televox-West fields simple tools such as emails, voice messaging, and automated text messages. These work to ensure that patients are aware of upcoming appointments, and also serve to keep them fully engaged in their treatment regimens. Patient Surveys give health care providers vital feedback about the needs of individual medical clients. Whether information is needed concerning Patient Satisfaction, Health Risk Assesment, Medication Adherence, or Gaps in Care, Televox-West works smoothly behind the scenes to improve delivery of services, as well as quality of life.