Old City Press desires to make sure the businesses that it works with have a custom website that reflects the story told by the company. Each business has its own layout and different information as it pertains to what is sold or offered. The firm communicates with the business to find out about the history and what it wants to offer customers. A wire frame is created before it's shown to the business. If any revisions need to be done, they are completed before the final site is released. Support is offered after the site is completed so that businesses can add more information at a later time.